knowledge managment

KNOWLEDGE MANAGEMENT:

when i came across the word knowledge and knowledge management for first time i thought it is very simple to define and to understand but as i go deep into the subject I came to know its depth and importance of it in organization, i want to share why i came to this conclusion. i went through many articles and definitions and got an idea of knowledge management, some of them which i think are best definitions iwill try to explain them in my own words.

 

(Elshaiekh 200?) "knowledge management is an activity of organization performance including decision making, processes and methods of organizational learning, incorporating the concepts  of organizational memory, and capturing, storing, retrieving using knowledge."

(young 200?) "knowledge management is the discipline of enabling individuals, teams and entire organizations to collectively and systematically create, share and apply knowledge, to better achieve their objectives".

i can support this definition of young by an example i worked in maruti Suzuki as an asst. manager for 2yrs,daily morning in the office we used have an a meeting for executives for manager for accounts people, our manager is used to ask about the monthly target which is actually our monthly target of company that we have to achieve, if we are not near to the target he used to ask for the reasons why we cant achieve the targets we used to give the reasons that are effecting from outside market are by competitors or by customers, we used to share what is the reasons that have effected the target, he used to ask for suggestions that has to be implemented or that we think good, every person in the meeting has the chance to talk and to give suggestions or share there experiences with the customers and the knowledge they gain. our meeting would last for at least two hours in which we discuss and share and gain lot of knowledge about the organization strategies plans and goals by this technique we used to achieve our goals.

knowledge management in the organization is the group of people come together share their views experience and make others to understand to achieve the organization goals.

 

I came across a simple definition of knowledge management in organization by (Thiab 200?) "knowledge management is that accumulative values of each part in the organization(people, process, strategies....etc)that makes it works thru the years."

an example given by him is Coca Cola is not a dark drink; it's an accumulated thru the years, appears to the market as a dark drink.

By this definition I can understand  that knowledge management has to be implemented on all areas of the organization and taken the values of all people and make them all in a accumulated form so that the end result can be accepted and has to give the best result and helps in reaching organization goal.

(Weik inBlair article 2006) "providing access to knowledge, creating an environment to encourages the sharing of knowledge, and building a desire to learn".

 

 

 

 

 

 

 

 

 

 

But some times I get confused is really knowledge is sharing in the organizations? i think only limited knowledge is sharing to the limited people in the organization’s i can support this by my real experience in my organization where i worked I was not allowed to access some data, and I am not allowed to share my knowledge to other colleges and i am having limitations to take decisions, even though i think I can do better than other I was not allowed to do, i think my seniors fear to share there knowledge with me as I can do more better than them and they can be neglected by my managers. Now in many organizations they think those who know more and who can store knowledge within them, they will get more importance in the organization, they think when it is shared with others their importance will be decreased. i think this type of ego feeling in the seniors may be an abstract to the knowledge sharing and retrieving.

In every organization knowledge sharing is the key factor for knowledge development. To share knowledge there should be a sender and a receiver we have to be keen when we are selecting the receiver, the receiver has to be intellectual , talented and good learner then only there will be a meaning for knowledge sharing.

My conclusion:

Organizations consider knowledge is like an asset which is hidden in the individuals of there organization. knowledge management is a system to facilitate learning, innovation and sharing to achieve the strategic objectives of an organization. Knowledge management is the process of thinking what is and how it is to be. Knowledge management is the process through which organizations generate value and new innovation from their intellectuals. but all these can be done by a good knowledge sharing and with individual intellectuals in organization.

 

 

Reference:

Noueldin Elshaiekh(malaysia) ritrived on www.knowledge-management-online.com/power-of-know-how.htm (10-02-2009).

 

Ron young,ceo/cko Associates international,sited in knowledge-managment-online.com.

 

Ali Thiab,sited in http://www.knowledge-management-online.com/power-of-know-how.html (2005).

 

Karl Weik, as paraphrased by Madelyn Blair in her Personal Knowledge Management: An approach to understanding what you know and need to know through conversation and story)  http://blog.simslearningconnections.com/?p=279. point 41.

ref:www.alkm.com/km_system/defination_knowledge_managment.php.